SAP HANA – sapstartsrv service not started

The HANA system shows yellow status in the Systems View of the SAP HANA Studio with error ‘sapstartsrv’ service not started. This indicates that sapstartsrv cannot be reached.

Solution

We have several possible solutions…

Firstly – we have to check which ports are being used in DB server for this service. To do this login on the system and run below command:

-># netstat -lntp | grep sapstartsrv
tcp 0 0 0.0.0.0:59613 0.0.0.0:* LISTEN 2629/sapstartsrv
tcp 0 0 0.0.0.0:59614 0.0.0.0:* LISTEN 2629/sapstartsrv
tcp 0 0 0.0.0.0:1128 0.0.0.0:* LISTEN 2356/sapstartsrv
tcp 0 0 0.0.0.0:1129 0.0.0.0:* LISTEN 2356/sapstartsrv

In the output we see few ports, for example: 59613, 59614, etc. If You use firewall we have to open this port in system creating an appropriate rule. On Linux use yast or firewall-cmd commands.

Secondly – maybe in last time You enabled HTTPS for secure communication in SAP HANA. If Yes, check note: 2364928. 

Thirdly – check Your SAP HANA Studio preferences (in menu: Window -> Preferences). I have in mind active provider in network connections:

Check which provider You use – Direct or Native??

That’s all 😉